Privacy Policy
Welcome to the Privacy Policy of Topedia Marketing, accessible at https://marketing.topedia.biz.id. We are committed to protecting your personal data and ensuring transparency in how we collect, use, store, and share information. This policy outlines our practices regarding your privacy and applies to all services, tools, and resources provided through our website.
Information We Collect
We collect personal information that you voluntarily provide when using our services, including but not limited to your name, email address, company name, phone number, and any other details shared via contact forms, newsletter subscriptions, or account registration. We may also collect non-personal data such as browser type, IP address, referring website, and pages visited using cookies and analytics tools to improve user experience and service performance.
How We Use Your Information
Your information is used to: respond to inquiries and support requests; deliver marketing communications (with your consent); personalize content and recommendations; improve our website functionality and security; conduct internal analytics and reporting; and comply with applicable legal obligations. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
Sharing of Information
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you — such as hosting providers, email delivery platforms, and analytics services — provided they agree to maintain confidentiality and data protection standards. We may also disclose information if required by law, to enforce our Terms & Conditions, or to protect our rights, property, or safety.
Data Security
We implement industry-standard technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (HTTPS), secure server environments, access controls, and regular security assessments. While no method of transmission over the internet is 100% secure, we strive to protect your information using commercially reasonable efforts.
Your Rights and Choices
You have the right to: access, correct, or delete your personal data; withdraw consent for marketing communications at any time; restrict or object to certain processing activities; and request data portability where applicable. To exercise these rights, please contact us at support@marketing.topedia.biz.id. We will respond to verified requests within 30 days.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality, analyze traffic, and deliver relevant content. Essential cookies are required for site operation, while non-essential cookies (e.g., analytics, advertising) require your consent. You can manage cookie preferences via your browser settings or our cookie banner. For more details, see our Privacy Policy.
Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.
International Data Transfers
As a global service, your information may be transferred to and processed in countries outside your residence, including Indonesia and other jurisdictions where our infrastructure or partners are located. We ensure appropriate safeguards — such as standard contractual clauses — are in place to protect your data in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on this page. Last updated: March 15, 2025. We encourage you to review this policy regularly for any updates.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at support@marketing.topedia.biz.id or visit our Contact Us page. You may also learn more about our organization in our About Us section. For additional legal information, please review our Disclaimer and Terms & Conditions.